Sr. C&I Fulfillment

Operations - Full-Time

Job Description

As Sr. Manager, C&I Fulfillment, you will oversee the construction phase of Swell’s Commercial and Industrial Energy Storage and Solar projects. This means planning and managing operations to ensure each phase of the project is correctly designed and permitted and that construction is completed on time and within budget. A key part of this is allocating the right resources, to the right areas, at the right times.You will have overall responsibility for Swell’s C&I project Implementation and will support and manage commercial project managers.


Support in the development of standard operating procedures as well as ongoing process and system improvement.

Manage and develop a team of commercial project managers.

Oversee and be primary contact to support subcontracted partners providing fulfillment services for and relating to C&I projects.

Maintain pipeline reporting to ensure ongoing overall project pipeline is progressing.

Serve as a single point of contact for three phase commercial projects for customers to manage and coordinate projects from start to finish to ensure minimal or no delays.

Manage assignment of projects in coordination with Installation Partner Operations to ensure that the right partners are selected to meet the goals of each project.

Ensure projects proceed promptly to installation by tracking key milestone completion such as Site Surveys, Designs and Permits by working with internal and external parties.

Serve as the key person in managing, tracking and communicating project status to Swell’s customers (facilities managers and owners) and most importantly, to ensure the delivery of quality customer experience.

Facilitate resolutions to any discrepancies and customers concerns in a timely manner.

Respond promptly to inbound calls/emails from customers and track/record all correspondences.

Monitor financing deadlines to ensure all milestones are met and required documentation and record keeping is maintained.

Maintain project construction budget and tracking actual expense vs budget to maintain all targeted project economics.

Ensure you or your team is communicating with every customer weekly regarding the status of their projects.

Manage and support other PM’s working on your team and supporting them that their initiatives are met.

Update project notes to ensure all communication is clearly documented and escalate customer requests as needed to other team members and/or partners.

Work closely with the Project Accounting team to ensure customer accounts receivables are invoiced and received promptly by customers and all vendors are paid promptly upon milestone completions.

Ensure the designs are signed off with the C&I sales team and the customer prior to completion

Work closely with the design team to ensure design and permit applications are handled in a timely manner to avoid disruption in production and installation scheduling

Work with the procurement team to ensure necessary materials are ordered in advance

Support the Swell Utility Administration Team to obtain necessary signed documentation for interconnection and rebates.

Upon completion of the project’s installation, review the system operations with the customer and work with the customer to ensure that the system is set up correctly to achieve the greatest benefit to the customer while complying with any participating program requirements.

Enhance the Swell brand by embodying our core values in every interaction.

Understanding and assisting cross-functional departments as needed by the company

May perform other duties and responsibilities as assigned


(2+) years of industry experience required

Bachelor’s degree

4 years construction and/or journeyman electrician experience (preferred)

Ability to interpret single line electrical diagrams and construction documents required

Understanding of basic structural and electrical engineering concepts and calculations preferred

Strong written and verbal communication

Good computer skills: MS Office Suite, Salesforce, Google Suite

Motivated team player, positive attitude, dedicated

Strong time-management and organizational skills

High attention to detail

Strong Leadership and managing skills

Safety minded

Ability to drive a vehicle during the normal course of business. Must maintain a clean driving record with the ability to pass a driving background check. Must be 21 years of age and possess a valid driver’s license

Willing to travel if necessary

Salary Range 105$-125K annually (base)

Swell Energy, Inc is an Equal Employment Opportunity

Swell Energy, Inc. does not discriminate based on the following categories: race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, domestic violence victim status, political affiliation, and any other status protected by state or federal law.

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